MassaJoy Privacy Policy
Last Updated: January 23, 2024
Legal Notices
[Tips] Before using MassaJoy (hereinafter referred to as "platform"), please read and fully understand this statement. If you have any questions about the content of this statement, you can consult the platform customer service. In the process of reading this privacy policy, if you do not agree with the privacy policy or any of the provisions, you should immediately stop using platform services. In view of your use of our services, we may collect and use your relevant information. To clarify the rules of collecting, using, sharing, management, and protection of user information to you, this "Privacy Policy" (following or "below or" "below or" This policy "). If you use the platform service, it means that you have fully read, understand and accept all the content of this policy, and promise to accept the constraints of this privacy policy as a party of the policy.
【Right Statement】
Article 1: Unless there is another statement, all products, software, programs, technologies, data and other information in the platform (including but not limited to text, images, photos, video, audio, chart design, electronics, electronics, electronics, electronics, electronics, electronics, electronics All rights (including but not limited to copyright, trademark rights, patent rights, business secrets and other related rights) are owned by our platform or related company. No one can use without a written permission. The platform's LOGO, brand and other text, graphics and its combination, as well as other logos, products and services of the platform and the trademarks of its related companies in China and other countries. Without written authorization, no one can display in any way. Use or make other treatment, nor must you show that you have the right to show, use or make other treatment.
Article 2: Intellectual property protection, respect for intellectual property rights, and the technical service name, technical service interaction method, order pricing method, order interaction page layout, order delivery process, order track display method, order progress notification template, etc. The intellectual property rights of the platform's products are owned by the platform. Without written authorization, no one can display, use or make other treatment in any way, nor may it show to others that you have the right to show, use or make other treatment. Intellectual property right holders believe that the content of the platform may be suspected of infringing its legitimate rights and interests. It can make a written notice through customer service, and it will be handled in time after receiving it.
Privacy Policy
1. Scope and revision
1.1 This "Privacy Policy" is part of the "User Service Agreement", which has the same legal effect as the "User Service Agreement".
1.2 You understand and agree that "MassaJoy" has the right to unilaterally revise this policy according to the needs of business development, and completely replace the revised version with the revised version. Please pay attention to and understand the revision of this policy in time. If you do not agree with the post -revised version, you should immediately stop using the platform service, otherwise you will deepen your consent and fully accept the revised version.
2. Collect and use user information
Our products are developed based on DCloud Uni-APP (5+ APP/WAP2APP). During application operation, you need to collect your device unique identification code (IMEI/Android ID/Device_id/IDFA, SIM card IMSI information, OAID) to provide statistical analysis services. And use the application of the startup data and abnormal error log analysis to improve performance and user experience to provide users with better services. For details, please visit the "DCloud User Service Terms". (DCloud user service clause superchain to: https://ask.dcloud.net.cn/protocol.html)
In order to ensure the quality and efficiency of software and services, we will collect hardware models, operating system version numbers, and equipment identifiers of your device (Android, Androidid, OAID, IMSI, ICCID, Meid, hardware sequences 号）、网络设备硬件地址（MAC地址）、IP 地址、WLAN接入点（如SSID，BSSID）、蓝牙（Bluetooth）、基站、软件版本号、网络接入方式、类型、状态、网络质量数据、 Operation, use, service log, device sensor data.
2.1 When you use the "MassaJoy" service platform related services, the platform will obtain your following information:
2.1.1 Log information, when you use the platform -related service, we will automatically collect your service use of our services as related network logs. For example, your search query content, IP address, the type of browser, the language of use, the date and time of access service, cookies, web beacon, etc.
2.1.2 Equipment or application information, some mobile devices or applications include the unique application number. For example, the configuration information, device version number, device recognition code, IP address, etc. provided by the mobile devices, browsers or you used to access the "MassaJoy" service platform service. In order to provide better services and improvement of user experience, the "MassaJoy" service platform software may record information such as hardware models, operating system version numbers, international mobile device identity codes (IMEI), network equipment hardware address (MAC) and other information.
2.1.3 Location information, when you turn on the device positioning function and use the "MassaJoy" service platform based on the relevant services provided by the location, after obtaining your consent You can get related services by your geographical coordinates. These technologies include IP addresses, GPS, and other sensors that can provide relevant information (such as information that may need to provide information about nearby devices, Wi-Fi access points, and base stations). You can stop notifying the geographical location of "MassaJoy" service platform software by closing the positioning function (most mobile devices allow you to turn off the positioning service, it is recommended that you contact your mobile device service provider or manufacturer), close the positioning function) It will not be able to obtain platform services.
2.1.4 When you use the identity authentication service provided by the "MassaJoy" service platform, we will collect information such as your name, ID number, occupation, and relevant identity certificate. The greatest protection, if you do not provide this information, we will not be able to provide relevant services.
2.1.5 When you participate in the technical service needs of the "MassaJoy" service platform, we will collect information such as your name, communication address, contact information, bank account and other information. This information is the basis for your use of platform services. If you refuse to provide this information, we will not be able to provide platform services.
2.1.6 Order information When you place an order to submit a product/technical service order on the "MassaJoy" platform, the "MassaJoy" platform system will generate orders for your purchase of goods/technical services. You need to fill in your on -site service address, equipment information, service on -site environmental information, on -site contact name (or name), on -site service address and on -site contact phone number in the order. The purchased goods or technical service information, order time, request time, technical information, equipment information, equipment information, training information, contact telephone number, on -site service address, service site environment information, the amount you actually paid, and the payment method you use. According to the characteristics of some commodities or technical services and the requirements of applicable laws, you may also need to provide relevant identity information (such as your ID card, officer card, passport, Hong Kong, Macao and Taiwan pass, driving license, social security card, student ID, or related certificate number number ), Enterprise business license, tax recognition number, corporate business address, contact phone number, email address, photos or videos of your own, if you do not buy/do not use certain commodities/technical services, you do not need to provide relevant information. If you understand and agree, we will use your order information to perform your identity verification, determine transactions, payment settlement, inquire for you, provide customer service consultation and after -sales service; we may also use your order information to judge you Whether there are abnormal transactions to protect your transaction security.
2.1.7 Payment information After you place an order, you can complete the payment through the third -party payment institution supported by the "MassaJoy" platform system. The payment function itself does not collect your personal information, but we need to put your order number and transaction amount of transaction amount And the transaction information required by the payment institutions you choose to share with the payment institutions you choose to achieve its confirmation of your payment instructions and complete the payment.
2.1.8 Information required for customer service and/after -sales service Our customer service and after -sales function will use your account information and order information. To ensure your account security, our customer service will use your account information to verify your identity. When you need us to provide customer service or after -sales function related to your order information, we will check your order information. According to the service content you required, you may provide other information other than the above information when communicating with our customer service staff to assist customer service staff to complete the services you required.
2.1.9 Protect the information required for the security required for transaction security to confirm the status of the transaction and provide you with after -sales and dispute solutions. Trading, payment, logistics information, equipment information, technical information, or sharing your transaction information with the above -mentioned service providers.
2.1.9.1 MassaJoy will collect/transmit/synchronize/store your image information in order to display a message avatar support ["feature"]
2.2. Performable way of personal information
2.2.1 We will use the personal information collected for our products and/or service functions in accordance with the agreement of this privacy policy.
2.2.2 Through the data of the collected information, the "MassaJoy" service platform software will be able to provide you with better services and improve existing services.
2.2.3 Through the data of the collected information, the "MassaJoy" service platform software provides you with a more accurate service experience to improve the simplicity and intelligence of operation.
2.2.4 When we provide services, we are used for authentication, customer service, security precautions, fraud monitoring, archiving and backup purposes to ensure the safety of the products and services we provide to you.
2.2.5 Through the data of the collected information, we can better understand how you can access and use our services, so as to respond to your needs in a targeted manner, such Essence
2.2.6 In order to ensure the security of the service and help us better understand the operation of our application, we may record relevant information data, such as the frequency of your application, the collapse data, the overall usage, and the performance data. We will not store the information we store in the analysis software with any personal identity information you provided in the application.
2.2.7 In order to allow you to have a better experience, improve our service or other uses you agree, under the premise of compliance with relevant laws and regulations, we may collect information data collected by a certain service to gather information data Used to improve services. If we provide the corresponding options in related services, you can also authorize us to use the information provided and stored by the service for our other services.
2.2.8 Please note that all the personal information you provided when using our products and/or services, unless you delete or reject us through the system settings, it will continue Authorize us to use. After you cancel your account, we will stop providing you with products or services, delete your personal information according to your requirements, or do anonymous processing, except for other regulations.
2.2.9 We will statistics on our products and/or service usage, and may share these statistical information with the public or third -party to show our overall trend of our products and/or services. But these statistical information does not include any identity information.
2.2.10 We may use your personal information to prevent, discover, investigate fraud, endangers safety, illegal or violate our affairs, policies or rules with us or related parties to protect you, other "MassaJoy" platform users, Or the legitimate rights and interests of us or related parties.
2.3 Except for the following situations that may be shared by personal information, without your consent, we and related companies and control companies will not share your personal information with any third party:
2.3.1 With the sustainable development of our business, we and related companies are likely to conduct mergers, acquisitions, asset transfer or similar transactions. Your personal information may be transferred as part of such transactions. We will be before the transfer. Notify you, we will continue to protect your personal information in accordance with laws and regulations and not lower than the standards required by the privacy policy.
2.3.2 Without your permission, we will not share, transfer, and publicly disclose your personal information to any third party. Except for the following situations:
(1) Get your clear authorization consent in advance;
(2) You shared, transferred, and publicly shared it by yourself;
(3) Directly related to national security, national defense safety, public safety, public health, and public interests;
(4) Discover or provide in accordance with the requirements of applicable laws, regulations, regulations, and compulsory administrative judicial requirements, or directly related to criminal investigation, prosecution, trial, and judgment. Personal information types and disclosure methods are disclosed publicly. Under the premise of compliance with laws and regulations, when we receive a request for the above disclosure information, we ask we must issue corresponding legal documents such as tickets or investigation letters. We will carefully review all the requests to ensure that it has a legitimate basis, and is limited to the data obtained by the administrative and judicial departments with legitimate rights because of the purpose of specific investigations;
(5) Within the scope permitted by laws and regulations, in order to maintain the information sharing and disclosure of information sharing and disclosure for other users, companies and affiliated companies, and control the company's life, property, etc. Finding, preventing, handling fraud and other illegal activities and reducing credit risk, but this does not include disclosure or personal information for profit purposes to make profit purposes;
(6) The company filed a lawsuit or arbitration to users to safeguard the legitimate rights and interests;
(7) When involving mergers, separation, acquisitions, asset transfer or similar transactions, if personal information transfer is involved, the company will require new companies and organizations that hold your personal information to continue to be subject to this privacy policy, otherwise , The company has the right to request the company and organization to re -obtain your authorization consent;
(8) Personal information from the legal information disclosed, such as legal news reports, government information disclosure and other channels;
(9) For the purpose of carrying out statistics or academic research institutions for academic research purposes or research institutions, and providing the results of academic research or description, the personal information contained in the results is identified;
(10) Other circumstances stipulated in laws and regulations.
2.4 Personal information security protection
2.4.1 We attach great importance to information security. We strive to take various reasonable physical, electronics and management security measures to protect your personal information and prevent your information from being used or unauthorized access, use or leaked Essence
2.4.2 We will use encrypted technology, anonymous processing and other means to protect your personal information; we will use a trusted protection mechanism to prevent personal information from being maliciously attacked.
2.4.3 We establish a special security department, security management system, and data security process to ensure your personal information security. We adopt strict data use and access systems to conduct security audit on data and technology. To formulate emergency treatment plans, we will immediately launch an emergency plan for security incidents such as personal information leakage to prevent the expansion of security events.
2.4.4 Although the above -mentioned reasonable and effective measures have been taken and the standards required by relevant legal regulations have been adopted, please understand that due to the technical restrictions and various malicious means that there may be Safety measures cannot always guarantee 100 % security. You need to understand and understand that the systems and communication networks you use to access our services are likely to have problems due to factors outside of our controllable range. Therefore, you should take positive measures to protect the security of personal information, such as: use complex passwords, regularly modify passwords, and do not disclose personal information such as your account password to others.
2.4.5 Once the user information security incident (leak, loss, etc.) occur, we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of security incidents, we have already taken or we will take disposal measures, we have taken or we will take, and we have already taken the disposal measures that we will take, You can independently prevent and reduce risk suggestions, remedy measures, etc. We will inform you in the form of emails, letters, text messages, etc. in a timely manner. When it is difficult to inform the user information one by one, we will publish an announcement in a reasonable and effective way.
2.4.6 At the same time, we will also report to the disposal of user information security incidents in accordance with the requirements of the regulatory authorities. Please know: The personal information protection measures provided by the "MassaJoy" service platform are only applicable to the "MassaJoy" service platform. Once you leave the "MassaJoy" service platform, browse or use other websites, services and content resources, we are not capable and obligated. Protect your personal information submitted by the website that you are except the "MassaJoy" service platform, whether you log in or browse the link or guidance of the "MassaJoy" service platform based on the "MassaJoy" service platform.
2.5 Management of personal information We attach great importance to your attention to personal information, and make every effort to protect your personal information access, correction, deletion, and withdrawal of consent to allow you to have full ability to ensure your privacy and security.
2.5.1 When you complete the account registration of the "MassaJoy" service platform and conduct reasonable and necessary authentication, you can check, modify, and delete your personal information that you submit to the "MassaJoy" service platform. Under normal circumstances, you can browse, modify, and delete the information you submit at any time, but due to the consideration of security and identity identification (such as number appeal services), you may not be able to modify some initial registration information submitted during registration.
2.5.2 You have the right to update or correct your personal information. Before your information is updated and corrected, we will first verify your identity, and then we can correct the correction and update of the information.
2.5.3 You can apply for cancellation accounts in our products. You can apply for a cancellation account by logging in to the "MassaJoy" platform website (www.massaJoy.com). Before you cancel your account, we will verify your personal identity and security status. The behavior of your cancellation account is irreversible behavior. Once you apply for a cancellation, you will cancel the account immediately. The "MassaJoy" platform will stop providing you with products or services. In accordance with your requirements, in addition to the provisions of laws and regulations, delete the relevant you All information of the account.
2.5.4 When your information has one of the following circumstances, in accordance with the requirements of laws and regulations, we may not be able to respond to your request:
(1) It is related to national security and national defense security;
(2) Related to public safety, public health, major public interests, etc.;
(3) Related to crime investigation, prosecution, trial, and execution judgment;
(4) There is sufficient evidence that you have subjective malice or abuse of rights;
(5) Response your request will cause the legitimate rights and interests of you or other individuals and organizations to be seriously damaged;
(6) Involved in business secrets;
(7) Situation stipulated in other laws and regulations;
(8) This privacy policy is not applicable.
3. Others
3.1 The independence of Terms If it is determined that any terms or any part of the policy in this policy or any part of the policy is invalid, illegal or not acceptability, this invalidity, illegal or unspeakable does not affect this policy. Any other terms or any other parts of these terms.
3.2 Contact us with any questions, opinions or suggestions on this policy or personal information related matters, please contact us if you contact the "MassaJoy" customer service or contact us through the contact information published by the platform official website.